Can I refund/ cancel my Ticket?
Yes, you surely can cancel your booking or ticket with us. We offer a 72hrs full deposit refund. This means if you paid the deposit for a flight or holiday package, you can apply for a full refund within 72 hours of the initial deposit. Please bear in mind, cash refunds could take up to 15 working days to process.
Please include the booking reference number, if you originally paid in cash, your preferred payment method. Airline refund will take 15 business days and on the other hand, the deposit refund will be processed in 7 business days.
All refund requests must be made using this email id firstname.lastname@example.org
My Tickets are issued. Can I get a full refund?
Sadly not. Once the tickets are issued airline charge the cancellation charges and the remaining amount will be refunded back. Holidacious charge GBP 25 as an admin fee.
I am not happy with my holiday deal?
All deals that appear on holidacious are vetted rigorously by a dedicated team to ensure that they are genuine offers from reliable suppliers. However, before you book for a deal, we would advise that you can call at 020 8004 9527
Unfortunately, sometimes things do get through that aren’t up to the high standards that we set ourselves and we are continuously working on our processes and procedures to ensure that we only advertise quality products or services.
Still need help? Our contact details are here: https://holidacious.co.uk/contact-us/